Services | Lovely Lashes&Brow

Frequently Asked Questions

What are eyelash extensions?

Eyelash extensions are synthetic material. They are attached to your eyelash individually and not to the skin. Each synthetic lash is attached to an eyelash. It is a very enhancing beauty and you DO NOT need to use any Mascara while wearing these Eyelash extensions.

How are eyelash extensions applied?

Lovely Lashes eyelash extensions are A single synthetic mink is attached one by one to your natural lash, about 1mm away from your eyelid. It is not attached to your skin while clients are fully reclined on an aesthetician’s table.

Why do I need eyelash extensions Fill?

After your first application, you will notice that over time, lashes normally fall out. The longer time from your application, the longer a “fill” to replace lashes will take. (Clients who had their lashes applied by other salons/ individuals may require removal and a new set. As we are seeing an increasing amount of damaged lash applications, we cannot in good faith work “on top “of someone else’s work.

Your eyelashes, like the rest of the hair on your body, grow and shed in accordance with a predictable cycle. The eyelash growth cycle is broken down into three stages: Anagen (growth) phase, Catagen (transition) phase, and Telogen (resting) phase. Each individual eyelash is on its own phase of the growth cycle.

This means you have eyelashes that are both growing and falling out at any given time. That’s why it’s normal to lose a few eyelashes on most days. The full eyelash cycle typically takes from 4 to 6 weeks. When your eyelashes are shedding, the eyelash extension glued to it sheds as well. Your technician may recommend a new set for a fresher look

Other common reasons why lashes fall off:

Natural lash shedding
Exposure to heat or steam too frequently
Strong shower directly on the face
Improper care within the first 2 days
Excessive rubbing
Use of oily products or makeup remover directly on the lashes

What happens when I come in for an Eyelash Extension Fill Appointment?

Your lashes must be cleaned; meaning any makeup residue from mascara, eyeliner, eye shadow, foundation, etc. is removed from the extensions, your natural lashes, and the eyelids. There will be a fee to clean your lashes if they are too dirty. Next extensions that have grown out from your natural lashes are removed. Then your lashes are primed for new extensions and the new extensions are added.

How long do the Eyelashes last?

It is an individual process. Eyelashes normally shed about 2-5 lashes on a regular basic, and multiple extensions may be lost on any given day. We also grow a new lash to replace the one that fell out. As your natural lashes grow and shed, the extensions on top of those lashes will grow and shed along with them. Most clients’ lashes can stay on up to 5 weeks with proper care and maintenance, but some clients need or want to come every 2 weeks. However, factors such as eyelash growth, lifestyle, hair quality, allergies, medications and general after care will affect how long the lashes last. Touch- ups are recommended after the initial full set application to refill any lashes that have cycled out. To maintain the full, thick appearance of a new set of lashes a visit to your lash professional is recommended every 2-3 weeks based on your own natural lash growth cycle. You should have 50% of your extensions still on at refill time. Also arriving on time for your appointments will ensure you will receive the maximum amount of eyelashes. We require at least 25% of your extensions to be remaining at the time of your service to qualify for a touch up service. Waiting more than 4 weeks between appointments will require another full set appointment.

*** Eyelash extensions last 10 days for natural set to 4+ weeks volume full set

Do the Eyelashes damage my natural Eyelashes?

When applied properly, lash extensions will not harm natural lashes. The technique requires several different separation steps during the application process so each lash is adhered to a single natural lash in order to prevent interruption of the lash growth cycle, and the lash adhesive is formulated to create a solid bond, specifically for human lashes. The adhesive dries very soft on the lashes, allowing the lashes to stay flexible and bouncy just like your own lashes. The technique requires several different isolation step during the process so each extension is adhered to a single natural lash in order to prevent interruption of the lash growth cycle.

Can the eyelash extensions be removed?

YES, but for your safety and the health of your lashes, we do NOT recommend that you remove your own eyelash extensions. Please make an appointment. We will remove existing eyelash extensions. Please do not attempt to remove any lashes on your own. We will not be held liable for any damage that you may cause by trying to remove the eyelash extensions on your own. Please do not attempt to remove them yourself! If at any time or for any reason you want to remove the lashes, a special formula can be applied by a lash technician for SAFE and EASY removal.

Are the lash extensions the same for everyone?

No. Everyone has different preferences, so our eyelash extensions are available in various lengths, diameters, and curl.

What happens if a lash should loosen or become dislodged?

Do not attempt to pull on the lash. Please contact your technician to make an appointment to have them removed or replaced, to avoid damages to your natural lash. As your natural lashes fall out due to the growth cycle, you will need refills when new lashes grow. At first you may find you need a refill every 2 weeks or sooner. As you become accustomed to the extensions and with a little practice maintaining the lashes, the time between refills can be extended to 3-4 weeks.

How do I care for my new eyelash extensions?

Avoid RUBBING, PULLING OR TOUCHING YOUR LASH EXTENSIONS! Because you can cause them to fall out prematurely, break the bond of the adhesive which you will have to receive fills more often and this will be costly. If you have a habit of pulling on your own lashes getting extensions may not be for you.
DO NOT allow water to come in contact with your new lashes for at least 24-48 hours after the procedure is completed.
Keep lashes dry, DO NOT steam your face, use a steam bath or sauna, swim, or wash your lashes with hot shower for the first 48 hours after the eyelash extensions have been applied.
Use an oil-free facial cleanser and sponge-tip applicator or lint-free cloth to remove make up around the eyes and gently pat your lashes dry after cleaning.
Avoid extreme heat: cigarette lighters, oven, grill, stove, etc can cause the extensions to sear.
DO NOT use oily products, heavy creams, mascara remover, lash curlers, or waterproof mascara on your lashes.
Natural skin oils, rubbing, scratching, and pulling lashes will shorten the life of your extensions. Keep the eye area free of make-up around the lash line can help your lashes last longer.
Try not to sleep on your face because sleeping on your face can cause lash extensions loss around the eyes area depending on the position. You must accept that lashes extensions will fall off sooner and you will need to get touch-ups more frequently if you can not avoid sleeping on your face. It is recommend to sleep with silk pillow case to decrease the wear during your sleep, and prevent any bugs
Avoid chemical Peels and Facials on the eyes that could affect the retention of the eyelash extensions.
Wash your lash extensions everyday to keep your extensions are free of dirt, debris, oil, makeup, and bugs, and infection.

*** Failure to comply with aftercare will result in loss of lash extensions and infection.

Can mascara be used with lash extensions?

Waterproof mascara is not for use as not needed with lash extensions. The reason why getting extensions is that you would not need to wear mascara. If you think your extensions are not full enough ask for more lashes to be apply. We strongly recommend not using mascara on your lashes because it has oils that will dissolve the bond. This will make you lose more lashes a lot quicker. Water-soluble mascara should only be used when a touch-up is drawing near, we have mascara coating is made especially for eyelash extension that client can use when needed in between scheduled appointments; however, constant use of mascara will weaken the lifespan of lashes. Also, removing residue and clumps from lashes when receiving a fill can cost an extra charge (We cannot apply new extensions on to a dirty extensions)

Is it true if I clean, or brush my lashes they will fall out sooner?

Its okay to gently brush them after 48 hours, when lashes get wet they tend to stick to each other. We are recommend to wash/ clean/ brush your lashes daily to keep your eyes clean and healthy.

What main ingredient in eyelash adhesives?

It is cyanoacrylate which is the same ingredient used in surgical adhesives. It is also commonly used in houusehold, medical and industrial adhesives.

Who is not a candidate for eyelash extensions?

-Allergic to adhesives

-Undergone chemotherapy over the last 6 months

-No natural eyelashes

-Eye disorders

-Recently had permanent eyeliner done

My eyelash extensions were done at another salon. Can i still get them done here?

We are welcome clients coming from other lash studios with existing eyelashes; however, we cannot guarantee the work of other salons; so we ask that you allow us more time to examine your lashes and may require removing your current set if the lash extensions were improperly applied. This is to avoid the risk of mixing different adhesives and materials. The lash extension removal fee is $15 for a partial set removal (10-30 lashes per eye) and $40 for a full set removal (more than 30 lashes per eye). A full set must then be purchased depending on the current condition of the lashes. Please understand it is difficult to go over someone else’s work because most times we see clients from elsewhere who’s lashes need a lot more work than what we have time for with our regular touch up. We would want to ensure the extension is being lashed properly without any damage once we start with you.

Do I need to make an appointment?

Same day appointment is welcome but it's not guarantee, we recommend you to call to book an appointment in advance to save your spot.

If you have any other questions and unsure whenever extension is for you please contact Lovely Lashes & Brow for a free consultation.